How to Manage UPI AutoPay and Cancel Subscriptions – Complete Guide (2026)
How to Manage UPI AutoPay and Cancel Subscriptions – Complete Guide (2026)
UPI AutoPay helps you automate recurring payments like SIPs, OTT subscriptions, utility bills, and app subscriptions. This guide explains how to view, manage, pause, and cancel your UPI AutoPay mandates using the official UPI Help portal.
What is UPI AutoPay?
Explain:
UPI AutoPay allows businesses to automatically collect recurring payments after you’ve approved a mandate.
Examples:
- Netflix
- Google Play
- Mutual Fund SIPs
- Insurance
- ChatGPT subscription
- Electricity bills
Benefits of UPI AutoPay
- Manage subscriptions in one place
- View linked bank account
- Check payment frequency
- Pause active mandates
- Cancel unwanted subscriptions
How to View Active UPI Mandates
If you want to check all your active UPI AutoPay mandates in one place, follow these steps:
- Open the official UPI Help Portal.https://www.upihelp.npci.org.in/
- Navigate to the UPI AutoPay section.
- Sign in or complete the required verification, if prompted.
- The portal will display your active UPI mandates across supported UPI apps linked to your account.
- Select a mandate to view details such as:
- Merchant name
- Linked bank account
- Payment app
- Mandate amount
- Payment frequency
- Number of successful executions
- Validity period
- You can use the available options to Pause or Cancel a mandate, if applicable.
Note: The information available depends on your linked bank account, the UPI app you use, and the merchant that created the mandate.
Example Information Displayed
| Information | Example |
|---|---|
| Merchant | Google Play |
| Linked Bank | Indian Bank |
| UPI App | Google Pay |
| Amount | ₹149 |
| Frequency | Monthly / Custom |
| Status | Active |
| Valid Till | 22 Dec 2055 |
Tip
Review your active UPI mandates regularly to identify subscriptions or recurring payments that you no longer need. Managing them periodically can help you avoid unnecessary recurring charges.
This section is clear, easy to follow, and based on the capabilities shown by the portal without making unsupported claims.
How to Pause or Cancel a UPI AutoPay Mandate
If you no longer want a recurring payment to continue, you can pause or cancel the UPI AutoPay mandate through the UPI Help portal (when the option is available) or through the UPI app where the mandate was created.
Steps to Pause or Cancel a UPI AutoPay Mandate
- Visit the official UPI Help portal.https://www.upihelp.npci.org.in/
- Open the UPI AutoPay section.
- View the list of your active UPI mandates.
- Select the mandate you want to manage.
- Review the mandate details, including:
- Merchant name
- Linked bank account
- Amount
- Payment frequency
- Validity period
- Choose one of the available options:
- Pause – Temporarily stop future automatic payments without permanently ending the mandate.
- Cancel – Permanently revoke the UPI AutoPay mandate. Future automatic payments under that mandate will not be processed.
- Confirm your action if prompted.
When Should You Pause a Mandate?
Pausing a mandate may be useful when:
- You want to temporarily stop a subscription.
- You are taking a short break from a service.
- You plan to resume the recurring payment later.
When Should You Cancel a Mandate?
You may choose to cancel a mandate if:
- You no longer use the service.
- You have switched to another payment method.
- The subscription has ended.
- You want to prevent future automatic deductions.
Important Notes
- A paused or cancelled mandate may affect the associated subscription or service.
- Some merchants may require you to reactivate or create a new mandate if you wish to resume the service later.
- If you cannot manage a specific mandate through the portal, you may need to use the UPI app where it was originally created or contact the merchant or your bank for assistance.
Tip: Regularly review your active UPI AutoPay mandates and remove subscriptions you no longer need to avoid unnecessary recurring payments.
Information Shown on the Portal
The UPI AutoPay section provides a consolidated view of your active UPI mandates and recurring payments across supported UPI apps. This helps you monitor subscriptions and recurring payments from one place.
For each mandate, you may see the following information:
| Information | Description |
|---|---|
| Merchant Name | The company or service receiving the recurring payment (for example, Google Play, OpenAI, or a mutual fund platform). |
| Mandate Amount | The maximum or recurring amount approved for automatic payments. |
| UPI App | The UPI application through which the mandate was created, such as Google Pay, PhonePe, or another supported app. |
| Linked Bank Account | The bank account connected to the UPI mandate. |
| Payment Frequency | How often the payment is scheduled (Monthly, Weekly, Custom, etc.). |
| Execution Count | The number of times the recurring payment has been successfully processed. |
| Total Amount Paid | The cumulative amount debited under that mandate, if displayed. |
| Validity Period | The expiry date or validity of the UPI mandate. |
| Current Status | Whether the mandate is active, paused, cancelled, or expired (as applicable). |
| Management Options | Options such as Pause or Cancel for eligible mandates. |
Why This Information Is Useful
The portal allows you to:
- Review all active UPI AutoPay mandates in one place.
- Track recurring payments and subscriptions.
- Verify the bank account linked to each mandate.
- Check how many times a payment has been executed.
- Identify subscriptions that are no longer needed.
- Manage eligible mandates by pausing or cancelling them.
Tip: Review your UPI AutoPay mandates regularly to ensure you recognize every recurring payment. If you find a subscription you no longer need, use the available management options or contact the merchant if necessary.
Frequently Asked Questions
1. What is UPI AutoPay?
UPI AutoPay is a feature that allows you to authorize recurring payments for subscriptions, SIP investments, utility bills, insurance premiums, and other periodic payments. Once the mandate is approved, future payments are processed automatically according to the agreed schedule.
2. Can I view all my UPI AutoPay mandates in one place?
Yes. The UPI Help portal provides a consolidated view of supported UPI AutoPay mandates, allowing you to review your recurring payments, linked bank accounts, payment frequency, and mandate status.
3. Can I pause a UPI AutoPay mandate?
If the merchant and your UPI app support it, you can pause an active UPI AutoPay mandate. Pausing temporarily stops future automatic payments until the mandate is resumed.
4. Can I cancel a UPI AutoPay mandate?
Yes. Eligible UPI AutoPay mandates can be cancelled through the available management options. After cancellation, future recurring payments under that mandate will not be processed.
5. Will cancelling a mandate stop my subscription?
In many cases, yes. Cancelling the payment mandate may prevent future renewals of the associated subscription or service. Check the merchant’s subscription policy if you’re unsure.
6. Which UPI apps support UPI AutoPay?
UPI AutoPay is supported by many popular UPI applications and participating banks. The available features may vary depending on the UPI app and the merchant.
7. What details can I see for each UPI mandate?
Depending on the mandate, you may see:
- Merchant name
- Linked bank account
- UPI app
- Mandate amount
- Payment frequency
- Execution count
- Total amount paid (if available)
- Validity period
- Current status
8. Is it safe to use the UPI Help portal?
Use only the official NPCI UPI Help portal and never share your UPI PIN, OTP, or banking passwords with anyone. Always verify that you’re on the official website before entering any information.
Conclusion
The UPI Help portal makes it easier to view and manage UPI AutoPay mandates from one place. Regularly reviewing your recurring payments helps you stay aware of active subscriptions and manage them when they are no longer needed. Always use the official NPCI portal and follow safe digital payment practices.